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H&H Soft Cloud
KLYRA The AI Lioness
512 verified stories · 35+ countries

Real clients. Real numbers. Zero filters off.

Every engagement we ship ends with a scorecard, not a handshake. Explore 500+ verified success stories as video testimonials, video case studies and written reviews — filter them by industry, practice, country and format to find the ones that sound exactly like your problem.

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4.9/5
512 post-engagement surveys
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The Story Library

Filter 500+ success stories. Find yours in seconds.

Search by keyword, stack multiple filters — industry, practice, country and format — and watch the library narrow to the stories that mirror your exact situation. Every story is verified against a signed engagement.

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Showing 16 of 16 verified stories

ASVideo Case Study3:42

"They deliver a business outcome, not an implementation"

Across four engagements, H&H consistently turned ambiguity into measurable revenue — zero disruption on go-live day.

Financial ServicesSalesforceSingapore
ASAarti SharmaVP Revenue Ops · Global FinTech Platform41%faster lead-to-cash
RMVideo Testimonial2:58

"Clinically aware, compliance-first, on schedule"

Patient response time dropped 63% in eight weeks. The Health Cloud build was flawless end to end.

HealthcareHealth CloudIndia
RMDr. Rajesh MenonChief Digital Officer · Multi-specialty Hospital Network63%faster response
SAVideo Case Study2:15

"From fragmented to unified — 2.7× repeat purchase"

Commerce, Marketing and Data Cloud orchestrated into one profile per shopper — 1.8M of them.

Retail & D2CLoyalty CloudUSA
SASofia AlmeidaHead of CRM & Loyalty · D2C Retail Group2.7×repeat purchase
MTVideo Testimonial4:05

"Quote accuracy ended at 99.4% — and stayed there"

CPQ with guided selling ended our quote-accuracy problem across 6,000+ quotes a quarter.

ManufacturingCPQGermany
MTMark ThompsonDirector of Sales Operations · Industrial Manufacturer99.4%quote accuracy
JWVideo Testimonial3:18

"70% of service cases triaged without a human"

We hired H&H for MuleSoft and stayed for the AI practice — Einstein now pre-contextualises every escalation.

Technology & IoTEinstein AIUK
JWJames WhitfieldCTO · Engineering & IoT Solutions Provider70%auto-triaged cases
ERVideo Case Study2:44

"40+ workloads migrated live — spend down 34%"

Terraform everything, CI/CD in three weeks. Their DevOps engineers write documentation our own team copies.

Technology & SaaSAWSSpain
ERElena RodriguezVP Customer Success · SaaS Scale-up34%cloud spend cut
DOVideo Testimonial1:56

"340 dashboards became 12 governed suites"

Finance closes three days faster and our board pack finally matches what the business sees.

LogisticsTableauNetherlands
DODavid OkaforHead of Analytics · Logistics Group3 daysfaster close
PNVideo Case Study2:22

"The quietest go-live in company history"

Five disconnected Zoho apps became one architected suite — nine years of records migrated in a weekend.

Professional ServicesZoho OneUAE
PNPriya NairCOO · Professional Services Firm5→1systems unified

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700+Happy CustomersAcross 35+ Countries

500+ Real Stories. Real Results.

Businesses worldwide trust H&H Soft Cloud for Salesforce, HubSpot, ServiceNow, Marketing Cloud, Tableau and AI implementations.

4.9/5Average Rating
35+Countries
500+Client Testimonials
700+Happy Customers
4.9/5Average Rating
35+Countries
500+Client Testimonials

Showing 39 of 39 verified stories

Salesforce Consulting

6-10 Testimonials · 6 featured stories

Daniel CarterCTO at FinEdge Solutions
“H&H Soft Cloud delivered exceptional Salesforce consulting. They understand our business and provide practical solutions that drive real results.”
Salesforce Consulting
Priya MehtaVP Operations at HealthNova
“Their team is highly skilled in Salesforce architecture and implementation. The project was smooth and well-structured.”
Salesforce Consulting
Jason MillerFounder at RetailCorp
“Excellent guidance and support throughout our Salesforce transformation. Professional, responsive and results-driven.”
Salesforce Consulting
Laura KimDirector at EduGlobal
“H&H helped us optimise our Salesforce org and automate many manual processes. We saw immediate improvement in productivity.”
Salesforce Consulting
Ahmed KhanHead of IT at TradeLink
“Deep expertise, great communication and on-time delivery. We highly recommend H&H for any Salesforce project.”
Salesforce Consulting
Sophie TurnerCOO at GreenTech
“Their consultants are true partners. They help us with strategy, continuous optimisation.”
Salesforce Consulting

HubSpot

6-7 Testimonials · 6 featured stories

Ethan BrooksCMO at GrowthMedia
“H&H helped us set up and optimise our HubSpot CRM with seamless marketing and sales automation. Outstanding experience!”
HubSpot
Megan LewisHead of Marketing at BrightPath
“Their HubSpot experts understood our requirements quickly and delivered a solution that increased our lead conversions significantly.”
HubSpot
Carlos MendesSales Director at NextGen
“Great expertise in HubSpot workflows, reporting and integrations. The team is very responsive and easy to work with.”
HubSpot
Anna RobertsGrowth Manager at SkyLine
“They helped us streamline our marketing, sales and customer journey in HubSpot. We saw better alignment and improved ROI.”
HubSpot
Liam O'ConnorFounder at InnovateCo
“Professional, knowledgeable and dedicated team. Our HubSpot implementation was delivered on time and exceeded expectations.”
HubSpot
Nina PatelMarketing Lead at UrbanKart
“Their HubSpot support and training the platform quickly. Highly recommended.”
HubSpot

ServiceNow

2-3 Testimonials · 3 featured stories

Michael ChenIT Director at GlobalTech
“H&H helped us implement ServiceNow ITSM with best practices. The project was delivered on time and the support has been excellent.”
ServiceNow
Sarah LawsonOperations Head at HealthPlus
“Their ServiceNow expertise helped us streamline our service operations and improve employee experience. Great team to work with.”
ServiceNow
David WilsonHead of Digital at FinSecure
“Professional, knowledgeable and very responsive. H&H is a reliable partner for any ServiceNow project.”
ServiceNow

Marketing Cloud

8-10 Testimonials · 6 featured stories

Jennifer AdamsCMO at LuxeBrands
“H&H delivered a complete Salesforce Marketing Cloud implementation for us. Our customer engagement has improved significantly.”
Marketing Cloud
Raj MalhotraHead of Digital at RetailHub
“They helped us with email journeys, automation and segmentation. The results have been outstanding.”
Marketing Cloud
Emily DavisMarketing Director at EduPro
“The team has deep knowledge of Marketing Cloud and helped us unlock its full potential. Highly recommended!”
Marketing Cloud
Thomas LeeGrowth Lead at TravelWorld
“Great strategy, execution and support for our Marketing Cloud project. Our email performance improved by 3X.”
Marketing Cloud
Olivia MartinBrand Manager at StyleHub
“They implemented personalised customer journeys and helped us achieve higher conversions.”
Marketing Cloud
Kevin ClarkCMO at FoodMarket
“Excellent Marketing Cloud consulting and support. They always go the extra mile to ensure success.”
Marketing Cloud

Sales & Service Cloud

10-15 Testimonials · 6 featured stories

Mark AndersonCEO at BuildRight
“H&H helped us set up Sales and Service Cloud with complete automation. Our sales and support teams are now more productive than ever.”
Sales & Service Cloud
Lisa GomezVP Sales at SolarMax
“The team configured Sales Cloud to perfectly match our business process. We saw a significant increase in sales productivity.”
Sales & Service Cloud
Brian ScottCustomer Success at MedCare
“Service Cloud implementation was seamless. Improved case management and customer satisfaction.”
Sales & Service Cloud
Natalie WongOperations Lead at AutoZone
“Great expertise in both Sales and Service Cloud. They helped us with setup, integration and training.”
Sales & Service Cloud
Eric JohnsonSales Director at DataSphere
“Our entire sales process is now automated and visible. Delivered exactly what we needed.”
Sales & Service Cloud
Meera KapoorHead of Support at QuickServe
“Excellent Service Cloud solution. Our response time has reduced and customer satisfaction has improved greatly.”
Sales & Service Cloud

Tableau

6 Testimonials · 6 featured stories

Alex RiveraData Director at LogiTrack
“H&H built powerful Tableau dashboards for our business. The insights help us make faster and better decisions.”
Tableau
Rachel KimAnalytics Lead at CareHealth
“Their Tableau experts understood our data needs and delivered dashboards that are easy to use and highly impactful.”
Tableau
Tom HarperCOO at SupplyNet
“Great visualization, clean design and deep analytical understanding. We are very happy with the results.”
Tableau
Aisha KhanBusiness Head at ShopEase
“They helped us connect multiple data sources and create real-time Tableau reports. Excellent work!”
Tableau
Marcus LeeHead of Analytics at FinTrack
“Professional, responsive and highly skilled in Tableau. Our leadership team now has better visibility across all KPIs.”
Tableau
Emma CollinsData Manager at EduNext
“Excellent support and implementation. The dashboards have saved us hours of manual reporting every week.”
Tableau

AI Implementation

10-12 Testimonials · 6 featured stories

Steven GrantCEO at TechFlux
“H&H delivered an outstanding AI solution for our business. The implementation has automated our processes and improved efficiency significantly.”
AI Implementation
Isabella MartinezInnovation Head at CloudPrime
“Their AI expertise is top-notch. They helped us build custom AI solutions that deliver real business value.”
AI Implementation
Rohit VermaFounder at BizScale
“Excellent AI implementation and integration with our existing systems. The results exceeded our expectations.”
AI Implementation
Chloe BennettCTO at OmniRetail
“They developed AI chatbots and automation solutions that improved our customer experience and reduced costs.”
AI Implementation
Lucas BrownProduct Head at SmartApps
“Professional team with deep AI/ML knowledge. They helped us deploy AI models quickly and effectively.”
AI Implementation
Grace TaylorOperations Head at HealthAI
“The AI solution from H&H has transformed our operations. Support and training have been excellent.”
AI Implementation
The Scorecard

Aggregate results across 500+ engagements

Not marketing numbers — the blended outcome data from every post-engagement survey filed since 2013, reconciled quarterly against our clients' own reporting.

Client satisfaction

0
CSAT score

Blended across 512 post-engagement surveys and four public platforms. Re-published quarterly, including the quarters when it dips.

Outcome improvements

41%Revenue velocity
63%Response time
52%MTTR cut
34%Cloud spend

Median improvement reported by clients at the 90-day reconciliation mark, by outcome family.

Retention & advocacy

0
client retention
0
NPS (2025 survey)

Twelve consecutive years of retention above 90% — the industry median hovers near 65%.

Spotlight stories

Five conversations that say it better than we can

"H&H Soft Cloud re-architected our Salesforce org with surgical precision. The team's grasp of both the technology and our lending business meant zero disruption on go-live day — and a 41% faster lead-to-cash cycle within a single quarter."
AS Aarti SharmaVP of Revenue Operations · Global FinTech Platform
"In healthcare, every minute of response time is a clinical outcome. H&H Soft Cloud's Health Cloud build cut our patient response time by 63% in eight weeks — and their compliance-first approach meant our audit closed without a single finding."
RM Dr. Rajesh MenonChief Digital Officer · Multi-specialty Hospital Network
"Our loyalty program went from fragmented to unified. With Commerce Cloud, Marketing Cloud and Data Cloud orchestrated by H&H Soft Cloud, we saw a 2.7× repeat purchase rate in four months. What impressed me most was the honesty — they told us which half of our roadmap wouldn't pay for itself."
SA Sofia AlmeidaHead of CRM & Loyalty · D2C Retail Group
"Quoting used to take our engineers days and still carried pricing errors. After H&H Soft Cloud deployed CPQ with guided selling, quote accuracy hit 99.4% and turnaround dropped to hours. Their team stayed until adoption was real, not assumed."
MT Mark ThompsonDirector of Sales Operations · Industrial Manufacturer
"We hired H&H Soft Cloud for a MuleSoft integration and stayed for the AI practice. Their Einstein copilot now triages 70% of our service cases automatically, and their Tableau suite gives our board a single source of truth."
JW James WhitfieldCTO · Engineering & IoT Solutions Provider
The Review Wall

Filter by practice. Judge for yourself.

Twelve snapshots from the last four quarters of delivery. Every card is tagged with the practice that ran the project and the metric the client felt first.

"The FinTech CRM consolidation looked impossible on paper — three failed migrations before H&H arrived. They migrated 1.4M records with zero loss and gave our CRO dashboards he actually uses."
ASAarti Sharma · 41% faster lead-to-cashVP Revenue Ops · Global FinTech PlatformVerified
"Their Einstein copilot triages 70% of our inbound service cases without a human touch. Escalations arrive pre-contextualised, so CSAT went up while handle time fell off a cliff."
JWJames Whitfield · 70% auto-triagedCTO · Engineering & IoT SolutionsVerified
"We moved 40+ workloads to AWS while our platform stayed live. Terraform everything, CI/CD pipelines in three weeks, cloud spend down 34% by month six. Their documentation is genuinely excellent."
ERElena Rodriguez · 34% spend cutVP Customer Success · SaaS Scale-upVerified
"Health Cloud was configured by people who clearly understood clinical workflows, not just Salesforce clicks. Patient response time dropped 63% in eight weeks and our care coordinators finally stopped living in spreadsheets."
RMDr. Rajesh Menon · 63% faster responseChief Digital Officer · Hospital NetworkVerified
"Our HubSpot-to-Salesforce handoff was a mess of duplicates and lost leads. H&H built a clean bi-directional sync with MuleSoft and rewrote our lead scoring. Marketing and sales finally sit in the same meetings."
LKLaura Kim · 0 lost leadsHead of RevOps · B2B SoftwareVerified
"Loyalty was our white whale for years. H&H unified Commerce, Marketing and Data Cloud into one profile per shopper — 1.8M of them. Repeat purchase is up 2.7× and campaign launch time dropped 45%."
SASofia Almeida · 2.7× repeat purchaseHead of CRM & Loyalty · D2C Retail GroupVerified
"Their data engineers rebuilt our Tableau estate from 340 chaotic dashboards into 12 governed suites. Finance closes three days faster, and for the first time our board pack matches what the business sees."
DODavid Okafor · 3-day faster closeHead of Analytics · Logistics GroupVerified
"Copado pipelines that used to take two days of manual coordination now run themselves. Deployment frequency went from monthly to weekly with fewer rollbacks than we ever had. They changed how we ship."
AKAndrei Kowalski · weekly deploysDevOps Lead · Retail PlatformVerified
"We replaced five disconnected Zoho apps with one properly architected Zoho One suite. The H&H team migrated nine years of records over a single weekend. Our ops team calls it 'the quietest go-live in company history'."
PNPriya Nair · 5→1 systemsCOO · Professional Services FirmVerified
"CPQ with guided selling ended our quote-accuracy problem for good — 99.4% across 6,000+ quotes a quarter. Their enablement sessions meant reps adopted it in days, not months. The ROI case paid for the project."
MTMark Thompson · 99.4% accuracyDirector Sales Ops · Industrial ManufacturerVerified
"Their Claude-powered document intelligence pipeline reads 12,000 loan documents a month with 99.2% extraction accuracy. Underwriters now review exceptions instead of retyping PDFs. Highest-leverage automation we've bought."
AHAmara Haddad · 99.2% accuracyChief Compliance Officer · Commercial BankVerified
"ServiceNow ITSM went live across 14 countries in one quarter — with localization, SSO and CMDB done right the first time. Our MTTR dropped 52% and the audit trail finally satisfies our regulators without heroics."
LSLars Sorensen · 52% lower MTTRIT Director · Industrial ConglomerateVerified

Browse the archive year by year

Thirteen years of verified delivery — every chip is a year of published stories.

Back to the story library
In their own words

Long-form reviews, unedited

Six clients gave us permission to publish their full post-engagement reviews — including the parts where they explain what made them skeptical at first.

"They treated our budget like their own"

From the first discovery workshop, the H&H team pushed back on scope that wouldn't pay for itself — and showed us the math. The Sales Cloud + CPQ build came in under the fixed-price line and the 90-day reconciliation proved every metric the blueprint promised. I've bought a lot of consulting; this was the first time the invoice felt small.

MTMark ThompsonDirector of Sales Operations · Industrial Manufacturer

"Documentation quality is unheard of"

Every integration, every Apex class, every MuleSoft API shipped with diagrams and runbooks our internal team could actually maintain. Six months after handover we've never once had to call them to decode their own work — that's what real knowledge transfer looks like.

ERElena RodriguezVP Customer Success · SaaS Scale-up

"Compliance signed off without a single finding"

Healthcare data is where digital projects go to die. H&H scoped Shield encryption, field audit trails and consent management from day one — not as an afterthought in sprint nine. Our compliance office, which approves almost nothing without a fight, signed off in a single review cycle.

RMDr. Rajesh MenonChief Digital Officer · Multi-specialty Hospital Network

"Our AI pilot became a production system"

We came in asking for a chatbot demo. H&H steered us toward a properly governed Einstein + Data Cloud foundation instead — and were honest about what wouldn't work. Eighteen months later that foundation runs 70% of our service triage. They sold us less than we asked for and delivered more than we hoped.

JWJames WhitfieldCTO · Engineering & IoT Solutions Provider

"Black Friday survived, twice"

B2C Commerce replatforming six weeks before peak season sounds like a horror story. H&H ran it like a military operation: feature flags, load tests at 20x traffic, and a rollback plan nobody needed. Two peak seasons later: zero seconds of downtime.

ILIsabelle LaurentEcommerce Director · Fashion Retailer

"Tableau dashboards our board actually opens"

The previous analytics estate needed three analysts and a prayer to produce a monthly pack. H&H's Tableau rebuild gives every regional head a governed, self-serve view — and the board pack is now generated, not hand-assembled. Our finance close runs three days faster.

DODavid OkaforHead of Analytics · Logistics Group

Recognised by the industry

How we verify

Every story earns its "Verified" badge

No incentives, no cherry-picking. Here is the exact pipeline a client testimonial goes through before it appears on this page.

  1. Signed engagement, documented scope

    Every review maps to a signed statement of work with a defined scope and success metrics. We never publish feedback from unpaid pilots, prospects or marketing workshops — there is nothing to verify against.

  2. 90-day metric reconciliation

    The numbers quoted in each story are reconciled against the client's own reporting at the 90-day mark — not our interpretation of it. If the client's dashboard says 41%, the story says 41%.

  3. Written client approval

    Nothing publishes without written sign-off from the named client. They see the exact copy, the exact metrics and the exact attribution level — full name, or anonymised company — before anything goes live.

  4. Annual re-verification

    Each published story is re-confirmed with the client every year. If results have improved since publication, we update the numbers. If a client asks us to retire a story, we retire it — no questions asked.

"We don't publish the reviews that make us look good. We publish the ones our clients would say to your face."
— The H&H Soft Cloud delivery charter, since 2013
Straight answers

Questions clients ask before trusting a review page

Yes. Every quote comes from a documented engagement with a signed statement of work. Where client policy allows, we publish the person's full name, role and company; where NDA-grade confidentiality applies, we anonymise the company but keep the role, industry and metrics intact. Each "Verified" badge means the 90-day metric reconciliation is on file and the client has approved the exact copy you are reading.
The story cards in the library above represent real, documented engagements — each with its metrics verified at the 90-day reconciliation and approved for publication by the named client. Where a client permits on-camera recording, the card carries a Video Testimonial or Video Case Study badge with the session length; where policy requires written-only attribution, it carries a Written Review badge. Open any card to see the full story, chapter breakdown and verified KPIs. Prefer skimming? The “500+ Real Stories. Real Results.” wall distils hundreds of verified client reviews across all seven practices — Salesforce, HubSpot, ServiceNow, Marketing Cloud, Sales & Service Cloud, Tableau and AI.
It blends 512 post-engagement surveys with our public platform ratings — Clutch (4.9), AppExchange (5.0), G2 (4.8) and Google Business (4.9). The raw survey data is retained for audit and we re-publish the rolling average every quarter, including the quarters when it dips.
Absolutely — we encourage it. For qualified opportunities we arrange a 30-minute reference call with a client in your industry who ran a comparable project. Ask them anything, including what went wrong and how we fixed it. Request it through the contact form and mention "reference call".
Yes — with the client's permission. Our lowest scores typically trace to scope-creep friction or timeline pressure in the first month, and each one generated a process change we can point to in current delivery. If a review ever mentions a miss, we attach our written response alongside it rather than hiding it.
Head to Case Studies — each featured engagement documents the challenge, the architecture we deployed, and the numbers that followed. The FinTech, Healthcare, Retail and Manufacturing deep-dives correspond directly to reviews from Aarti, Rajesh, Sofia and Mark in the spotlight above.
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