"They deliver a business outcome, not an implementation"
Across four engagements, H&H consistently turned ambiguity into measurable revenue — zero disruption on go-live day.
Every engagement we ship ends with a scorecard, not a handshake. Explore 500+ verified success stories as video testimonials, video case studies and written reviews — filter them by industry, practice, country and format to find the ones that sound exactly like your problem.
Search by keyword, stack multiple filters — industry, practice, country and format — and watch the library narrow to the stories that mirror your exact situation. Every story is verified against a signed engagement.
Across four engagements, H&H consistently turned ambiguity into measurable revenue — zero disruption on go-live day.
Patient response time dropped 63% in eight weeks. The Health Cloud build was flawless end to end.
Commerce, Marketing and Data Cloud orchestrated into one profile per shopper — 1.8M of them.
CPQ with guided selling ended our quote-accuracy problem across 6,000+ quotes a quarter.
We hired H&H for MuleSoft and stayed for the AI practice — Einstein now pre-contextualises every escalation.
Terraform everything, CI/CD in three weeks. Their DevOps engineers write documentation our own team copies.
Finance closes three days faster and our board pack finally matches what the business sees.
Five disconnected Zoho apps became one architected suite — nine years of records migrated in a weekend.
ServiceNow ITSM with localization, SSO and CMDB done right the first time. MTTR dropped 52%.
The Claude-powered pipeline is the highest-leverage automation we've bought in a decade.
SAP and IoT telemetry integrated via MuleSoft — the ops tower finally sees everything in real time.
B2C replatforming six weeks before peak: feature flags, 20× load tests, and a rollback plan nobody needed.
Automated case routing with full audit trails — clinicians review exceptions, not inboxes.
Data Cloud unified 240k learner records — retention modelling went from guesswork to a governed science.
Experience Cloud gave every broker live inventory, commissions and documents — adoption hit 94% in a month.
MuleSoft connected every PMS, POS and loyalty platform we run — integration uptime: 99.98%.
We publish new verified stories every quarter. Try removing a filter — or be the first: your project could headline this library.
Businesses worldwide trust H&H Soft Cloud for Salesforce, HubSpot, ServiceNow, Marketing Cloud, Tableau and AI implementations.
Showing 39 of 39 verified stories
6-10 Testimonials · 6 featured stories
“H&H Soft Cloud delivered exceptional Salesforce consulting. They understand our business and provide practical solutions that drive real results.”
“Their team is highly skilled in Salesforce architecture and implementation. The project was smooth and well-structured.”
“Excellent guidance and support throughout our Salesforce transformation. Professional, responsive and results-driven.”
“H&H helped us optimise our Salesforce org and automate many manual processes. We saw immediate improvement in productivity.”
“Deep expertise, great communication and on-time delivery. We highly recommend H&H for any Salesforce project.”
“Their consultants are true partners. They help us with strategy, continuous optimisation.”
6-7 Testimonials · 6 featured stories
“H&H helped us set up and optimise our HubSpot CRM with seamless marketing and sales automation. Outstanding experience!”
“Their HubSpot experts understood our requirements quickly and delivered a solution that increased our lead conversions significantly.”
“Great expertise in HubSpot workflows, reporting and integrations. The team is very responsive and easy to work with.”
“They helped us streamline our marketing, sales and customer journey in HubSpot. We saw better alignment and improved ROI.”
“Professional, knowledgeable and dedicated team. Our HubSpot implementation was delivered on time and exceeded expectations.”
“Their HubSpot support and training the platform quickly. Highly recommended.”
2-3 Testimonials · 3 featured stories
“H&H helped us implement ServiceNow ITSM with best practices. The project was delivered on time and the support has been excellent.”
“Their ServiceNow expertise helped us streamline our service operations and improve employee experience. Great team to work with.”
“Professional, knowledgeable and very responsive. H&H is a reliable partner for any ServiceNow project.”
8-10 Testimonials · 6 featured stories
“H&H delivered a complete Salesforce Marketing Cloud implementation for us. Our customer engagement has improved significantly.”
“They helped us with email journeys, automation and segmentation. The results have been outstanding.”
“The team has deep knowledge of Marketing Cloud and helped us unlock its full potential. Highly recommended!”
“Great strategy, execution and support for our Marketing Cloud project. Our email performance improved by 3X.”
“They implemented personalised customer journeys and helped us achieve higher conversions.”
“Excellent Marketing Cloud consulting and support. They always go the extra mile to ensure success.”
10-15 Testimonials · 6 featured stories
“H&H helped us set up Sales and Service Cloud with complete automation. Our sales and support teams are now more productive than ever.”
“The team configured Sales Cloud to perfectly match our business process. We saw a significant increase in sales productivity.”
“Service Cloud implementation was seamless. Improved case management and customer satisfaction.”
“Great expertise in both Sales and Service Cloud. They helped us with setup, integration and training.”
“Our entire sales process is now automated and visible. Delivered exactly what we needed.”
“Excellent Service Cloud solution. Our response time has reduced and customer satisfaction has improved greatly.”
6 Testimonials · 6 featured stories
“H&H built powerful Tableau dashboards for our business. The insights help us make faster and better decisions.”
“Their Tableau experts understood our data needs and delivered dashboards that are easy to use and highly impactful.”
“Great visualization, clean design and deep analytical understanding. We are very happy with the results.”
“They helped us connect multiple data sources and create real-time Tableau reports. Excellent work!”
“Professional, responsive and highly skilled in Tableau. Our leadership team now has better visibility across all KPIs.”
“Excellent support and implementation. The dashboards have saved us hours of manual reporting every week.”
10-12 Testimonials · 6 featured stories
“H&H delivered an outstanding AI solution for our business. The implementation has automated our processes and improved efficiency significantly.”
“Their AI expertise is top-notch. They helped us build custom AI solutions that deliver real business value.”
“Excellent AI implementation and integration with our existing systems. The results exceeded our expectations.”
“They developed AI chatbots and automation solutions that improved our customer experience and reduced costs.”
“Professional team with deep AI/ML knowledge. They helped us deploy AI models quickly and effectively.”
“The AI solution from H&H has transformed our operations. Support and training have been excellent.”
Our full archive holds 200+ more verified reviews for this practice — filtered by industry, company size and deployment type. Every engagement is backed by a 90-day metric reconciliation, and we are happy to arrange a live reference call with a client in your sector.
Not marketing numbers — the blended outcome data from every post-engagement survey filed since 2013, reconciled quarterly against our clients' own reporting.
Blended across 512 post-engagement surveys and four public platforms. Re-published quarterly, including the quarters when it dips.
Median improvement reported by clients at the 90-day reconciliation mark, by outcome family.
Twelve consecutive years of retention above 90% — the industry median hovers near 65%.
"H&H Soft Cloud re-architected our Salesforce org with surgical precision. The team's grasp of both the technology and our lending business meant zero disruption on go-live day — and a 41% faster lead-to-cash cycle within a single quarter."
Aarti SharmaVP of Revenue Operations · Global FinTech Platform
"In healthcare, every minute of response time is a clinical outcome. H&H Soft Cloud's Health Cloud build cut our patient response time by 63% in eight weeks — and their compliance-first approach meant our audit closed without a single finding."
Dr. Rajesh MenonChief Digital Officer · Multi-specialty Hospital Network
"Our loyalty program went from fragmented to unified. With Commerce Cloud, Marketing Cloud and Data Cloud orchestrated by H&H Soft Cloud, we saw a 2.7× repeat purchase rate in four months. What impressed me most was the honesty — they told us which half of our roadmap wouldn't pay for itself."
Sofia AlmeidaHead of CRM & Loyalty · D2C Retail Group
"Quoting used to take our engineers days and still carried pricing errors. After H&H Soft Cloud deployed CPQ with guided selling, quote accuracy hit 99.4% and turnaround dropped to hours. Their team stayed until adoption was real, not assumed."
Mark ThompsonDirector of Sales Operations · Industrial Manufacturer
"We hired H&H Soft Cloud for a MuleSoft integration and stayed for the AI practice. Their Einstein copilot now triages 70% of our service cases automatically, and their Tableau suite gives our board a single source of truth."
James WhitfieldCTO · Engineering & IoT Solutions Provider
Twelve snapshots from the last four quarters of delivery. Every card is tagged with the practice that ran the project and the metric the client felt first.
"The FinTech CRM consolidation looked impossible on paper — three failed migrations before H&H arrived. They migrated 1.4M records with zero loss and gave our CRO dashboards he actually uses."
"Their Einstein copilot triages 70% of our inbound service cases without a human touch. Escalations arrive pre-contextualised, so CSAT went up while handle time fell off a cliff."
"We moved 40+ workloads to AWS while our platform stayed live. Terraform everything, CI/CD pipelines in three weeks, cloud spend down 34% by month six. Their documentation is genuinely excellent."
"Health Cloud was configured by people who clearly understood clinical workflows, not just Salesforce clicks. Patient response time dropped 63% in eight weeks and our care coordinators finally stopped living in spreadsheets."
"Our HubSpot-to-Salesforce handoff was a mess of duplicates and lost leads. H&H built a clean bi-directional sync with MuleSoft and rewrote our lead scoring. Marketing and sales finally sit in the same meetings."
"Loyalty was our white whale for years. H&H unified Commerce, Marketing and Data Cloud into one profile per shopper — 1.8M of them. Repeat purchase is up 2.7× and campaign launch time dropped 45%."
"Their data engineers rebuilt our Tableau estate from 340 chaotic dashboards into 12 governed suites. Finance closes three days faster, and for the first time our board pack matches what the business sees."
"Copado pipelines that used to take two days of manual coordination now run themselves. Deployment frequency went from monthly to weekly with fewer rollbacks than we ever had. They changed how we ship."
"We replaced five disconnected Zoho apps with one properly architected Zoho One suite. The H&H team migrated nine years of records over a single weekend. Our ops team calls it 'the quietest go-live in company history'."
"CPQ with guided selling ended our quote-accuracy problem for good — 99.4% across 6,000+ quotes a quarter. Their enablement sessions meant reps adopted it in days, not months. The ROI case paid for the project."
"Their Claude-powered document intelligence pipeline reads 12,000 loan documents a month with 99.2% extraction accuracy. Underwriters now review exceptions instead of retyping PDFs. Highest-leverage automation we've bought."
"ServiceNow ITSM went live across 14 countries in one quarter — with localization, SSO and CMDB done right the first time. Our MTTR dropped 52% and the audit trail finally satisfies our regulators without heroics."
Thirteen years of verified delivery — every chip is a year of published stories.
Six clients gave us permission to publish their full post-engagement reviews — including the parts where they explain what made them skeptical at first.
From the first discovery workshop, the H&H team pushed back on scope that wouldn't pay for itself — and showed us the math. The Sales Cloud + CPQ build came in under the fixed-price line and the 90-day reconciliation proved every metric the blueprint promised. I've bought a lot of consulting; this was the first time the invoice felt small.
Every integration, every Apex class, every MuleSoft API shipped with diagrams and runbooks our internal team could actually maintain. Six months after handover we've never once had to call them to decode their own work — that's what real knowledge transfer looks like.
Healthcare data is where digital projects go to die. H&H scoped Shield encryption, field audit trails and consent management from day one — not as an afterthought in sprint nine. Our compliance office, which approves almost nothing without a fight, signed off in a single review cycle.
We came in asking for a chatbot demo. H&H steered us toward a properly governed Einstein + Data Cloud foundation instead — and were honest about what wouldn't work. Eighteen months later that foundation runs 70% of our service triage. They sold us less than we asked for and delivered more than we hoped.
B2C Commerce replatforming six weeks before peak season sounds like a horror story. H&H ran it like a military operation: feature flags, load tests at 20x traffic, and a rollback plan nobody needed. Two peak seasons later: zero seconds of downtime.
The previous analytics estate needed three analysts and a prayer to produce a monthly pack. H&H's Tableau rebuild gives every regional head a governed, self-serve view — and the board pack is now generated, not hand-assembled. Our finance close runs three days faster.
Recognised by the industry
No incentives, no cherry-picking. Here is the exact pipeline a client testimonial goes through before it appears on this page.
Every review maps to a signed statement of work with a defined scope and success metrics. We never publish feedback from unpaid pilots, prospects or marketing workshops — there is nothing to verify against.
The numbers quoted in each story are reconciled against the client's own reporting at the 90-day mark — not our interpretation of it. If the client's dashboard says 41%, the story says 41%.
Nothing publishes without written sign-off from the named client. They see the exact copy, the exact metrics and the exact attribution level — full name, or anonymised company — before anything goes live.
Each published story is re-confirmed with the client every year. If results have improved since publication, we update the numbers. If a client asks us to retire a story, we retire it — no questions asked.
"We don't publish the reviews that make us look good. We publish the ones our clients would say to your face."
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