H&H Soft Cloud delivers 12 flagship service practices.
We implement, integrate, automate and manage Salesforce, AI, MuleSoft, HubSpot, Zoho, Copado, Tableau, AWS, Cloud & DevOps and ServiceNow — one partner, one SLA, every platform.
One partner for every platform.
H&H Soft Cloud delivers consulting, implementation, integration, automation, migration, optimization and managed support across 12 flagship service practices. We help enterprises transform — from legacy to cloud-native, from manual to automated, from data to insight.
Most enterprises work with 5-10 different vendors across CRM, AI, integration, analytics and IT service. H&H Soft Cloud consolidates them into one partner — one contract, one SLA, one accountable team.
See all 12 servicesCertified, senior-only teams
Every engineer is certified in their practice — Salesforce, AWS, MuleSoft, Tableau, Copado, ServiceNow. No juniors, no offshore hand-offs. Senior teams from day one.
Full lifecycle ownership
Strategy → implementation → integration → automation → managed support. One partner across the full lifecycle, under SLA. No finger-pointing between vendors.
- Discovery, strategy & solution design
- Implementation, integration & automation
- 24×7 managed support under SLA
Cross-platform integration
Salesforce + MuleSoft + Tableau + ServiceNow + AWS — we make them work as one platform. Most vendors know one; we know all twelve and how they connect.
How our services work together.
H&H Soft Cloud isn't 12 unrelated practices — it's one connected ecosystem. CRM feeds AI, AI feeds Analytics, Analytics feeds Automation, Automation feeds Operations.
Twelve practices, one partner.
Browse all 12 flagship service practices. Each links to its dedicated page.
Salesforce
H&H Soft Cloud delivers Salesforce implementation, customization, integration, Einstein AI, automation and managed support across Sales Cloud, Service Cloud, Marketing Cloud and Experience Cloud. We design CRM around your business processes — not the other way around.
AI Consulting
AI strategy, governance, ethics, operating model and roadmap.
AI & ML
Predictive models, NLP, computer vision, MLOps and GenAI.
Claude AI
Conversational AI, RAG systems, document intelligence, AI agents.
HubSpot
Implementation, RevOps, marketing automation, lifecycle journeys.
Zoho One
Implementation, custom apps, workflow automation, analytics.
Copado
Salesforce DevOps — CI/CD, release management, testing.
MuleSoft
API-led connectivity, Anypoint Platform, DataWeave, managed integration.
Tableau
Dashboard design, data engineering, CRM Analytics, embedded BI.
AWS
Well-Architected AWS — migration, modernization, serverless, FinOps.
Cloud & DevOps
CI/CD, IaC, Kubernetes, observability, SRE, DevSecOps.
ServiceNow
ITSM, ITOM, CSM, HRSD, SecOps, custom apps, managed AMS.
Find your right service.
Tell us what you need — we'll point you to the right practice.
AI that ships to production.
We deliver AI strategy, predictive ML models, generative AI with Claude, computer vision and MLOps. From proof-of-concept to production — model deployment, monitoring, drift detection and governance.
AI strategy & governance
Opportunity assessment, ethics, risk, operating model and roadmap.
Predictive ML models
Churn, propensity, demand forecasting, anomaly detection.
Generative AI & Claude
RAG systems, AI agents, document intelligence, conversational AI.
MLOps & deployment
Model deployment, monitoring, drift detection, A/B testing.
Three CRM platforms, one partner.
We implement and manage Salesforce, HubSpot and Zoho — and help you choose the right one.
| Capability | Salesforce | HubSpot | Zoho One |
|---|---|---|---|
| Best for | Enterprise CRM | Mid-market & RevOps | SMB suite |
| Sales Cloud | ✓ Full | ✓ Hub | ✓ CRM |
| Service Cloud | ✓ Full | ✓ Hub | ✓ Desk |
| Marketing automation | ✓ Pardot/MC | ✓ Native | ✓ Campaigns |
| AI | ✓ Einstein | Limited | ✓ Zia |
| Customization | ✓ Deep (Apex/LWC) | Moderate | ✓ Creator |
| TCO | High | Mid | Low |
Connect every system with MuleSoft.
API-led connectivity — we design, build and manage integration layers that connect CRM, ERP, marketing, IT and external systems.
Ship faster. Fail less.
CI/CD pipelines, Infrastructure as Code, Kubernetes, observability and SRE across AWS, Azure and GCP.
Turn data into decisions.
Tableau dashboards, data engineering, CRM Analytics and embedded BI — making every metric visible and actionable.
Problems we solve.
Every engagement starts with a business problem. Here are the most common ones — and the practices that solve them.
Disconnected systems
CRM, ERP, marketing data in silos. Solve with MuleSoft →
Slow manual processes
Repetitive tasks done by hand. Solve with ServiceNow →
Data without insight
Mountains of data, no dashboards. Solve with Tableau →
Slow releases
Weekend cutovers, 30% rollback. Solve with Copado →
Email-driven service
No SLAs, no audit trail. Solve with ServiceNow →
No AI strategy
AI pilots that never scale. Solve with AI Consulting →
How we engage — discovery to operate.
A seven-step methodology that scales from one practice to all twelve.
Discover
Free 30-min consultation. We assess goals, current state and the right practice mix.
Assess
Audit existing systems, data, processes. Baseline metrics, identify gaps and risks.
Design
Solution architecture, scope, timeline, price. Written proposal — no slide-deck theatre.
Implement
Senior-only teams execute. Two-week sprints, demos, transparent progress tracking.
Integrate
MuleSoft APIs, bi-directional sync. Connect CRM, ERP, marketing and IT systems.
Automate
Workflow automation, AI, RPA. Eliminate manual, repetitive work across teams.
Operate
24×7 managed support under SLA. Monitoring, upgrades, continuous enhancement.
Continuous
Quarterly business reviews, roadmap evolution, continuous improvement. Always maturing.
From legacy to cloud-native.
We help enterprises transform — from manual to automated, from data to insight, from on-prem to cloud.
CRM transformation
Migrate from legacy CRM to Salesforce, HubSpot or Zoho. Data, integrations, training.
Cloud transformation
Lift-shift, replatform or refactor to AWS, Azure or GCP. IaC, Kubernetes, FinOps.
AI transformation
Embed AI across the enterprise — strategy, models, MLOps, generative AI, automation.
Service transformation
Modernize IT service with ServiceNow — ITSM, ITOM, CSM, HRSD, SecOps.
Industries we serve.
Twelve practices, nine industries. Each engagement tailored to industry-specific challenges, compliance and workflows.
Healthcare
HIPAA-aligned CRM, ITSM, analytics and AI with audit trails and compliance.
Financial Services
Regulated ITSM, CRM, integration and analytics with compliance audit.
Retail & E-commerce
High-velocity CRM, marketing automation, OMS integration, customer 360.
Manufacturing
Dealer portals, B2B CRM, supply-chain integration, MES/ERP, predictive maintenance.
Education & EdTech
Student CRM, enrollment, LMS integration, analytics, institutional service.
SaaS & Technology
Multi-tenant SaaS, DevOps, MLOps, customer analytics, embedded platforms.
Logistics
Shipment tracking, fleet service, carrier CRM, TMS/WMS, real-time visibility.
Professional Services
Project delivery, resource management, client CRM, time-tracking.
Public Sector
FedRAMP-aligned ITSM, citizen service, FOIA, compliance, cross-agency data.
Cross-practice solution bundles.
Four pre-packaged solutions that combine multiple practices into one outcome-focused engagement.
Connected Customer Platform
Salesforce + MuleSoft + Tableau + Claude AI — a unified customer platform connecting CRM, integration, analytics and AI. One customer view, end-to-end.
AI-Driven Enterprise
AI Consulting + AI & ML + Claude AI + Tableau — strategy, models, generative AI and analytics that turn data into automated decisions.
Cloud-Native Platform
AWS + Cloud & DevOps + Copado + MuleSoft — a cloud-native platform with CI/CD, IaC, Kubernetes and API-led integration. Ship faster, scale infinitely.
Service Operations Platform
ServiceNow + Tableau + MuleSoft + Claude AI — ITSM, analytics, integration and AI-powered automation. Make every service request flow.
Why clients choose us.
Working with one partner across 12 practices beats juggling 12 vendors. One contract, one SLA, one accountable team.
One contract, one SLA
12 practices under one master agreement — single point of accountability, single SLA, single invoice.
Cross-platform teams
Salesforce + MuleSoft + Tableau engineers who actually know each other — no finger-pointing between vendors.
Lower total cost
Consolidated volumes drive better rates. One partner beats 12 vendors on cost every time.
24×7 managed support
Every practice under one managed-support umbrella — monitoring, incident, optimization.
What we do across every practice.
Seven capability areas delivered across all 12 practices.
| Capability | What We Deliver | Practices |
|---|---|---|
Consulting | Strategy, assessment, governance, roadmap, operating model | All 12 |
Implementation | Greenfield implementation, configuration, customization, rollout | All 12 |
Integration | API-led connectivity, REST/SOAP, event-driven, real-time sync | MuleSoft, Salesforce, ServiceNow |
Automation | Workflow automation, RPA, AI-driven automation, orchestration | ServiceNow, Claude AI, Salesforce |
Migration | Cloud migration, platform migration, data migration, modernization | AWS, Cloud & DevOps, Salesforce |
Optimization | Performance tuning, cost optimization, FinOps, continuous improvement | AWS, Cloud & DevOps, Tableau |
Support | 24×7 monitoring, incident response, upgrades, continuous enhancement | All 12 |
Outcomes that compound.
Real numbers from real engagements.
Faster delivery
10× more deploys, sub-hour lead time, faster time-to-market.
Higher reliability
99.95% uptime, MTTR < 15 min, 70% fewer change failures.
Innovation unlocked
When delivery is fast and safe, teams experiment, learn and ship new value.
How you can work with us.
Three engagement models — choose what fits, or mix across practices.
Managed support under SLA.
Every practice offers managed support (AMS). 24×7 monitoring, incident response, upgrades, optimization — one SLA across all 12 practices.
24×7 monitoring
Always-on monitoring across platforms, pipelines and instances.
Incident response
On-call SRE, paging, runbooks, blameless postmortems.
Upgrades & patches
Platform upgrades, security patches, regression testing.
Optimization
Performance tuning, cost optimization, continuous enhancement.
Frequently asked questions.
We deliver 12 flagship service practices: Salesforce, AI Consulting, AI & Machine Learning, Claude AI, HubSpot, Zoho, Copado, MuleSoft, Tableau, AWS, Cloud & DevOps, and ServiceNow. Each practice covers implementation, customization, integration, automation and managed support.
We serve healthcare, financial services, retail, manufacturing, education, SaaS & technology, logistics, professional services and public sector across 35+ countries.
Yes. Every service practice offers managed support (AMS) under SLA-backed contracts — monitoring, optimization, upgrades and continuous enhancement. 24×7 coverage available.
Yes — that's our sweet spot. Salesforce + MuleSoft + Tableau. AWS + Cloud & DevOps + ServiceNow. AI & ML + Claude AI + AI Consulting. One partner, one contract, one accountable team across all practices.
Fixed-scope projects, time-and-materials, or managed-service retainers — whichever fits. Most clients start with a fixed-scope PoC, then move to a managed-service retainer once trust is established.
Yes. Every engineer is certified in their practice — Salesforce, AWS, MuleSoft, Tableau, Copado, ServiceNow, HubSpot, Zoho. No juniors, no offshore hand-offs. Senior teams from day one.
Most engagements start within 1-2 weeks of signed proposal. Free 30-minute consultations available same-week. We maintain a bench of certified engineers ready to deploy.
One partner. Twelve practices.Zero gaps.
From CRM to AI, from integration to analytics, from cloud to service operations — H&H Soft Cloud covers every layer of your enterprise technology stack.
Find your right practice.
Book a free 30-minute consultation. We'll assess your goals and recommend the right service practice — or combination — for your business. No slides, no sales pitch.