Mission
Make every Salesforce investment compound. We architect CRMs that grow revenue, automate operations and ship measurable outcomes — not vanity dashboards. Senior-only teams, fixed-scope accountability, AI-first engineering.
About H&H Soft Cloud
We turn technology ambition into measurable business value.
Since 2013, H&H Soft Cloud has helped 500+ organisations across 35+ countries architect, implement and scale Salesforce — delivered by senior-only teams who treat your CRM as a revenue engine, not a ticket queue.
Our Story
Founded in 2013 to democratise enterprise-grade Salesforce delivery.
H&H Soft Cloud began as a four-person studio in Gurugram with a simple conviction: mid-market and enterprise customers deserved the same rigour Fortune-100 orgs get from tier-one integrators — without the seven-figure overhead. A decade later, that conviction has scaled into a 120+ strong practice spanning India, the United States, the United Kingdom, the Middle East and the Asia-Pacific.
Our mission is to make every Salesforce investment compound. That means no copy-paste implementations, no junior-led discovery, no "go-live and goodbye." Every engagement is led by a certified architect, scoped against measurable revenue or efficiency outcomes, and backed by a 24×7 managed support team that treats your org like production from day one.
We pair that rigour with an AI-first engineering culture. Today, 500+ projects and 35+ countries later, our accelerators ship Einstein predictions, Copilot agents and Data Cloud activations in weeks, not quarters — so your roadmap keeps pace with Salesforce's three-release-a-year cadence.
2013
Founded
500+
Projects
120+
Experts
35+
Countries
What Drives Us
Mission, vision and the values we hire against.
Three principles that shape every architectural decision, every hire and every line of Apex we ship.
Vision
A world where every ambitious company — not just Fortune-500s — can run a Salesforce org as efficient, AI-augmented and revenue-aligned as the world's best. We're building the global delivery model that makes it possible.
Values
Architect-led, never junior-staffed. Outcomes over output. Senior accountability from discovery through managed support. AI-augmented engineering by default. Transparent communication — even when the news is hard.
0
Projects Delivered
0
Certified Experts
0
Client Satisfaction
0
Countries Served
Why We Exist
A consulting partner that behaves like a product team.
Most Salesforce engagements end at go-live. Ours begin there. We built H&H Soft Cloud to fix the six things that break enterprise CRM programmes — and to keep your org compounding long after the project team flies home.
Senior accountability, end to end
The architect who scopes your roadmap is the architect who reviews every merge request. No bait-and-switch, no offshore-only handoff.
Senior-only, architect-led teams
Every engagement is led by a certified Salesforce architect with 8+ years on the platform. No junior staffing, no silent handoffs, no learning on your dollar.
AI-first engineering culture
Einstein, Copilot and Data Cloud accelerators ship in weeks. Every build includes prompt templates, agent flows and analytics dashboards by default — not as billable add-ons.
Global delivery, local accountability
Delivery pods across India, the US and EMEA follow-the-sun. One named architect, one shared Slack, one backlog — your time zone, your release cadence.
Outcome-bound roadmaps
Every sprint ladders to a measurable revenue, efficiency or CSAT target. If a feature doesn't move a metric, we kill it before you pay for it.
24×7 managed support (AMS)
Go-live isn't a goodbye. Proactive monitoring, release-upgrade readiness and a dedicated Slack channel keep your org healthy while you sleep.
Security & compliance by default
ISO 27001-aligned controls, SOC 2-ready delivery, GDPR/HIPAA/PCI-DSS awareness baked into every playbook. Your auditors will love us.
Leadership
The certified leaders behind every engagement.
A senior team of certified architects, AI experts and industry veterans who scope, lead and ship your Salesforce, AI & cloud roadmap.
Rahul Singh Chauhan
CEO & Founder
Visionary founder and AI expert. 30× Salesforce & HubSpot certified, driving AI-first engineering culture across 12 service practices.
30× CertifiedAI ExpertCEO
Martin Hillerby
Advisory Board Member
Industry veteran with 30 years of experience. Brings strategic insight, market intelligence and governance expertise.
30 Yrs ExperienceIndustry VeteranAdvisory Board
Barry Richardson
Chief Technology Officer
Technology leader overseeing architecture, AI and cloud engineering. 20+ years building enterprise platforms.
CTOCloud ArchitectureAI
Fedric D'Souza
VP, Global Delivery
Runs the global delivery pod model. PMP & SAFe Agilist with 200+ enterprise go-lives supervised.
VP DeliveryPMP200+ Go-lives
Jennifer Lee
VP, Client Success
Owns the post-go-live relationship. 15+ years in enterprise SaaS client success, ensuring 98% retention.
Client Success98% RetentionManaged Support
Milestones
A decade of compounding expertise.
From a four-person studio to a global Salesforce practice — every milestone shaped how we deliver today.
- 2013Founded H&H Soft Cloud
A four-person Salesforce studio launches in Gurugram with a single conviction: senior-only delivery, no exceptions.
- 2018100th project delivered
Hit triple digits with a 96% on-time go-live rate. Opened our first US delivery pod and earned Salesforce Consulting Partner status.
- 2020Service Cloud Centre of Excellence
Pandemic-fuelled shift to digital service. Built our Service Cloud + Field Service accelerator library, scaled team to 60+ experts.
- 2022Einstein AI practice launches
Among the first 50 partners globally to ship Einstein Prediction Builder at scale. Tableau CRM practice spun up; team crosses 90 experts.
- 2024500+ projects delivered
Crossed the 500-project mark across 35+ countries. Earned MuleSoft + Tableau partner badges. ISO 27001 alignment completed.
- 2026Copilot Center of Excellence
Launched a dedicated Einstein Copilot Center of Excellence — agent accelerators, prompt libraries and Data Cloud activations shipping in weeks.
Certifications
Certified across every cloud we ship.
120+ active Salesforce credentials — verified, current and audit-ready.
Sales Cloud ConsultantService Cloud ConsultantMarketing Cloud ConsultantPlatform Developer I & IIApplication ArchitectTableau CRM & Desktop SpecialistMuleSoft Integration ArchitectCopado Certified Developer
Technology Ecosystem
12 flagship service practices.
H&H Soft Cloud delivers 12 dedicated technology practices — each with its own certified team, methodology and dedicated service page.
Salesforce
CRM implementation & customization
AI Consulting
AI strategy & governance
AI & ML
Predictive models & MLOps
Claude AI
Conversational AI & RAG
HubSpot
RevOps & marketing automation
Zoho
Zoho One implementation
Copado
Salesforce DevOps & CI/CD
MuleSoft
API-led integration
Tableau
Dashboards & analytics
AWS
Cloud architecture & migration
Cloud & DevOps
CI/CD, K8s, SRE & FinOps
ServiceNow
ITSM, ITOM & workflow automation
How We Deliver
From challenge to business value.
H&H Soft Cloud delivers technology solutions through a proven, phased methodology — discovery to support.
Ready when you are
Let's build your Salesforce advantage.
Book a free 30-minute consultation with a certified H&H Soft Cloud architect. No slides, no fluff — just a tailored next step.